Fresh Lettuce Frequently Asked Questions

What is Fresh Lettuce?

Fresh Lettuce is a mobile app that pays you to watch and interact with advertising from your favorite brands. The money you earn is loaded onto your Marsh Fresh IDEA loyalty card and ready to spend on anything in Marsh stores. Each time you earn and present your Marsh Fresh IDEA card at checkout, earnings are automatically applied to your basket total during checkout.

The Fresh Lettuce app is free, and available for download in the Apple App Store or Google Play Store.

Do I have to be a Marsh Fresh IDEA loyalty member to use the Marsh Fresh Lettuce app?

Yes, to use the Fresh Lettuce app, you must have your Marsh Fresh IDEA loyalty card or first 11-digits of your Fresh IDEA loyalty account. If you do not have a card, you can get one at marsh.net, on the Marsh Supermarkets store app or at the customer service counter in store.

How do I link my existing Marsh Fresh IDEA account to the Fresh Lettuce app?

In the app, you have two options to link your Fresh IDEA Card: 1) Use your phone’s camera to scan the barcode on the back of your physical card, or 2) type your account number in the space provided. Once entered, tap ‘Link Card’ and begin earning!

Where can I find my Marsh Fresh IDEA Card number?

Your account number can be found on the back of your Marsh Fresh IDEA card, just below the barcode. You can also find it in your Marsh Mobile app.

Can I use my phone number or “Alt ID” to link my Marsh Fresh IDEA Card?

No. In order to ensure earned dollars are properly loaded to your Marsh Fresh IDEA Card, the Fresh Lettuce app requires that you link the full card number as it appears on the card.

I have misplaced my Marsh Fresh IDEA Card. Can I still participate?

Yes. If you don’t recall your account number, please contact Marsh customer service to retrieve your existing Fresh IDEA account number or sign up for a new one. You can visit Marsh.net or call 1-800-382-8798.

Does the Fresh Lettuce app have access to any of my personal information?

No. The only information needed to participate in the Fresh Lettuce program is your Marsh Fresh IDEA card. No other information is collected or stored.

How do I earn money using Fresh Lettuce?

Once you have linked Fresh Lettuce to your Marsh Fresh IDEA account, you will have the opportunity to earn money by connecting with your favorite brands and spending time with them on the app. The more brands you connect and interact with, the more you earn!

What type of content is displayed in the app?

The Fresh Lettuce app will feature engaging and fun advertising from Marsh brands as well as national grocery and household products. Content formats include selecting a favorite of two images, answering a simple multiple choice question or viewing and rating a short video. You earn dollars each each time you complete an engagement with the selected brand(s).

How much money can I earn on the app?

There is no limit to how much you can earn overall on the Fresh Lettuce app. The total amount available will vary week to week. The total money you can earn at any given time appears at the top of the home (or “Earn”) screen, the money you can earn from each specific advertiser appears on the tiles below that total.

How are my earnings tracked?

Money earned in the app is tracked on the account screen, which is found by tapping the card image in the upper right of the home (or “Earn”) screen. Each time you earn $3 in the app, the money is transferred directly to your Fresh IDEA card and immediately available to spend in store.

 

How are my earnings applied to my Marsh Fresh IDEA card, and ultimately to my shopping basket?

To apply your earned money in store, simply present your Marsh Fresh IDEA card or enter your card number into the keypad during checkout. Accrued earnings will be automatically deducted from your order total at checkout, and available for 1 year period.   You may redeem up to $12.00 per shopping trip, and transaction order total must be equal to or greater than the accrued earnings balance you wish to apply. Earned money will not be applied if earnings total is greater than basket total.

Do Fresh Lettuce earnings only apply to the brands with whom I’ve connected and interacted?

The money you have earned may be applied to any subsequent shopping trip you make at Marsh stores, and will be applied to your order regardless of what items are in your shopping basket.

Who should I contact if I have issues or concerns with Fresh Lettuce?

For assistance with the Fresh Lettuce app functionality or regarding earned money availability or redemption, please contact support@adjoy.com and we will immediately review and respond to your inquiry. Support hours are 8am to 6pm, 7 days a week.

© 2016 Marsh Supermarkets, Inc.