Digital Coupon FAQs

Marsh digital coupons (load to card) – Frequently Asked Questions


How do I add my Fresh IDEA Card after I have registered?

How can I participate in the digital coupon program at Marsh?

How do I get a Marsh Fresh IDEA Card?

How can I view the coupons that are available for me to load onto my Marsh Fresh IDEA Card?

Can I use my Alt ID instead of my Fresh IDEA Card when checking out at Marsh to receive digital coupons?

Can I load digital coupons onto my Marsh Fresh IDEA Card multiple times?

How long does it take until my coupons are active on my Fresh IDEA Card once I enter them?

What happens if my discount did not apply when I purchased my product at Marsh?

How can I view digital coupons loaded on my Marsh Fresh IDEA Card?

How do I know when the digital coupons expire?

Does Marsh protect my privacy?

How do I update my marsh.net account if I already have an online account?

Where can I get help if I have trouble with something that is not addressed in the FAQs?


How do I add my Fresh IDEA Card after I have registered?
To add your Marsh Fresh Idea Card to your account, visit the Digital Coupon page and click Sign Up for a Fresh Idea Card under any coupon. A window will open and prompt you to add your current Fresh Idea Card number.

How can I participate in the digital coupon program at Marsh?
Click here to create a Marsh.net account. Once you have an account, you can add digital coupons to your card by visiting our digital coupons page.

How do I get a Marsh Fresh IDEA Card?
You can pick-up a card at the customer service desk at your local Marsh or click here to apply for a card.

How can I view the coupons that are available for me to load onto my Marsh Fresh IDEA Card?
Click here to go to our digital coupon page. If you have not already created a Marsh.net account, you will be prompted to do so.

Can I use my Alt ID instead of my Fresh IDEA Card when checking out at Marsh to receive digital coupons?
NO, you must use your Fresh IDEA Card, Key Tag or provide your full Fresh IDEA Card number to the cashier. This card must have the same number as the card number you registered on your Marsh.net account. This card number can be found on the My Account page on the left side of the page. You may request a physical card here.

Can I load digital coupons onto my Marsh Fresh IDEA Card multiple times?
No, each digital coupon may only be loaded onto your Fresh IDEA Card once.

How long does it take until my coupons are active on my Fresh IDEA Card once I enter them?
Coupons are available to redeem at your local Marsh within 30 minutes of loading the digital coupon to your Fresh IDEA Card.

What happens if my discount did not apply when I purchased my product at Marsh?
If your discount was not applied properly, click here to contact the Marsh Value Line or you may contact us by phone at 1-800-382-8798 (Monday through Friday, 8:00am to 4:30pm). Note that your digital coupons may have expired before you purchased the item.

How can I view digital coupons loaded on my Marsh Fresh IDEA Card?
You can view your activated digital coupons by clicking on the “CLIPPED COUPON” link located in the upper right portion of the page or by clicking this link.

How do I know when the digital coupons expire?
The digital coupons expire at different times. The digital coupon expiration date is displayed below the coupon image on the web site.

Does Marsh protect my privacy?
Click here to view our privacy policy.

How do I update my marsh.net account if I already have an online account?
Sign in on your marsh.net account. Go to the My Account page and change your information from here.

Where can I get help if I have trouble with something that is not addressed in the FAQs?
Click here to contact the Marsh Value Line or you may contact us by phone at 1-800-382-8798 (Monday through Friday, 8:00am to 4:30pm).

© 2014 Marsh Supermarkets, Inc.