Digital Coupon FAQs
Marsh eCoupons (load to card) – Frequently Asked Questions
How do I get a Marsh Fresh Idea Card?
You can pick-up a card at the customer service desk at your Marsh or click here to apply for a card.
How can I view the coupons that are available for me to load onto my Marsh Fresh Idea Card?
Click here to go to our eCoupon page. If you have not already created a Marsh.net account, you will be prompted to do so. You can also load eCoupons from the Marsh App. The free Marsh App is available from the Apple App Store or Google Marketplace. If you do not want the app or do not use an Apple or Android phone, our mobile website works just as well for smart phone users.
Can I load eCoupons onto my Marsh Fresh Idea Card multiple times?
No, each eCoupon may only be loaded onto your Fresh Idea Card once.
How long does it take until my coupons are active on my Fresh Idea Card once I enter them?
Coupons are available to redeem at your local Marsh within 30 minutes of loading the eCoupon to your Fresh Idea Card.
What happens if my discount did not apply when I purchased my product at Marsh?
If your discount was not applied properly, click here to contact the Marsh Value Line or you may contact us by phone at 1-800-382-8798 (Monday through Friday, 8:00am to 4:30pm). Note that your eCoupons may have expired before you purchased the item.
How can I view eCoupons loaded on my Marsh Fresh Idea Card?
You can view your activated eCoupons by viewing the eCoupon page to see what items are “added to list/card”. You can also view your online shopping list to see what eCoupons are on your account. On mobile devices, the eCoupons are listed on the Coupons and Shopping List pages. You can also view your eCoupons on the Marsh App. If you prefer, you can print your online shopping list.
How do I know when the eCoupons expire?
The eCoupons expire at different times. The eCoupon expiration date is displayed next to the coupon image on the web site. The expiration date is also listed on your online shopping list.
Does Marsh protect my privacy?
Can I use my Personal Identification Number (PIN) instead of my Fresh Idea Card when checking out at Marsh to receive eCoupons?
NO, you must use your Fresh Idea Card, Key Tag or provide your full Fresh Idea Card number to the cashier. This card must have the same number as the card number you registered on your Marsh.net account.
How do I update my marsh.net account if I already have an online account?
Sign in on your marsh.net account. Then go to the My Marsh page and click the User Information page. Do not use a mobile device when updating your account.
Where can I get help if I have trouble with something that is not addressed in the FAQs?
Click here to contact the Marsh Value Line or you may contact us by phone at 1-800-382-8798 (Monday through Friday, 8:00am to 4:30pm).